
Our Philosophy
"At Maison Ellare, we believe lighting should do more than illuminate a space, it should elevate the way you experience it."
Maison Ellare Support Team
Frequently Asked Questions
What Makes Maison Ellare Different?
At Maison Ellare, we believe lighting is more than illumination. It is what creates atmosphere, enhances design, and makes a house feel like home. Every piece is carefully selected to bring timeless style and lasting quality to your space.
Why Choose Maison Ellare?
We focus on modern, elegant lighting that combines beauty with functionality. Our collections are curated to help homeowners create sophisticated interiors without compromising on quality or affordability.
What Is Maison Ellare's Mission?
Our mission is to help transform everyday spaces through thoughtfully designed lighting. We strive to provide fixtures that inspire comfort, elevate interiors, and bring a sense of luxury to every home.
How long does shipping take?
Orders are typically processed within 1–3 business days and delivered within 6–11 business days across the United States.
Do you offer free shipping?
Yes. Maison Ellare proudly offers free standard shipping on all U.S. orders with no minimum purchase required.
Will I receive tracking information?
Absolutely. Once your order ships, you’ll receive a confirmation email with tracking details so you can monitor your delivery in real time.
What is your return policy?
We offer a 30-day return policy for eligible items. If you’re not satisfied with your order, you may request a return within 30 days of delivery.
What if my order arrives damaged?
If your item arrives damaged or defective, please contact us within 1-2 Business Days of delivery with photos of the issue so we can assist you promptly.
How long do refunds take?
Once your return is received and inspected, refunds are typically processed back to your original payment method within 5–10 business days.
How can I contact Maison Ellare?
You can reach our support team anytime through our Contact Us page or by emailing us directly at info@maisonellare.com



